Razberi OnSite Support
To Support Mission-Critical Security and Reduce Downtime
We know how important it is to have 100% uptime for mission-critical security. At Razberi, we’re committed to building reliable solutions for 24×7 operation. However, sometimes equipment issues arise – that’s where Razberi OnSite Support comes in to address it quickly and efficiently.
Razberi OnSite Support Benefits:
- Expedites equipment and technical support to reduce downtime
- Saves time and money
- Reduces reseller trips to location
- Keeps VMS and Windows licenses intact
- Lowers risks of losing stored video
- Provides trained professional service technicians
Products with Standard 3-Year Warranty: 3 year option or 5 year option (extends warranty)
Products with Standard 5-Year Warranty: 5 year option
How Razberi OnSite Support Works:
Contact Razberi Technical Support to request service. A technician and replacement parts will be immediately dispatched and typically on-site within 48 hours. Once the repair is complete, the field service technician coordinates with Razberi Technical Support to ensure successful repair and return to service.
To receive pricing and details for OnSite Support: