Razberi provides a satisfaction guarantee with a “no questions asked” return policy.
“We guarantee 100% satisfaction”
If for any reason you are not satisfied, we will provide you with a 100% product refund.
“We guarantee prompt resolution”
Should there be any technical issues in the field, we will ship an advance replacement unit if the issues cannot be promptly resolved by our technical support team. Razberi will waive any fees that may result from units which come back with no issues found.
The Razberi Guarantee is valid for 90 days from date of shipment. It covers the Razberi ServerSwitchIQ product family. Please contact Razberi Technical Support to resolve any technical issues.